Agent

Agent

Written By

Sales & Customer Management

Last Update

Feb 21, 2025

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The Brief

Company X sought to improve the management of their sales agents and automate commission tracking. The existing system was manual and time-consuming, making it difficult to track performance and commission payouts accurately.

The Opportunity
  • Streamlining Sales Agent Management: Effectively managing sales agents and tracking their activities.
  • Automating Commission Calculations: Simplifying commission payout processes for increased accuracy.
  • The Challenge

    Integrating a solution that could handle agent performance tracking and commission calculation while aligning with CRM workflows.

    The Solutions
  • Sales Agent Management: Track sales agent performance, including targets, activities, and customer interactions, directly from the CRM.
  • Sales Commission Program: Automatically calculate commissions based on sales performance and predefined rules.
  • The Result
  • Improved Agent Performance Tracking: Better insights into individual and team performance.
  • Accurate Commission Management: Automated commission calculations ensured timely and correct payouts.
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